FAQ
Q: Are the cleaning products you use eco-friendly and safe for my family and pets?
A: Yes, we prioritize the health and safety of our clients and the environment. The cleaning products we use are carefully selected to be eco-friendly and safe for use around your family and pets.
Q: What areas do you serve with your cleaning services?
A: We proudly serve a wide range of areas. If you don't see your location listed, please contact us to inquire about service availability in your area.
Q: How do I schedule a cleaning service with your company?
A: Scheduling a cleaning service with us is easy! Simply contact us, and our friendly team will assist you in scheduling a convenient appointment.
Q: Do I need to provide cleaning supplies, or do you bring your own?
A: We bring our own high-quality cleaning supplies and equipment to every cleaning appointment. You don't need to worry about providing anything - just sit back, relax, and let us handle the cleaning!
Q: Can I customize the cleaning services to fit my specific needs?
A: Absolutely! We understand that every home is unique, which is why we offer customizable cleaning services tailored to your specific requirements. Simply let us know your preferences, and we'll customize a cleaning plan that meets your needs.
Q: How do you ensure the quality of your cleaning services?
A: We take pride in delivering exceptional cleaning services. Our team undergoes thorough training and follows detailed cleaning checklists to ensure the highest standards of quality and consistency with every clean.
Q: What is your cancellation policy for cleaning appointments?
A: We understand that plans can change unexpectedly. Please notify us at least 24 hours ago in advance if you need to cancel or reschedule your cleaning appointment to avoid any cancellation fees.
Q: How can I provide feedback or address any concerns about my cleaning service?
A: We value your feedback and strive to continuously improve our services. Please don't hesitate to reach out to us with any feedback or concerns you may have. You can contact us through our contact us page.
Q: Do your cleaning professionals wear booties and gloves during cleaning appointments?
A: Yes, the health and safety of our clients and team members are paramount. Our cleaning professionals wear booties and gloves during every cleaning appointment to ensure a hygienic and sanitary environment.
Q: What is your 48-hour return policy?
A: We stand behind the quality of our cleaning services. If you're not completely satisfied with the results, please contact us within 48 hours of your cleaning appointment, and we'll be happy to address any concerns and make it right.